Frequently Asked Questions

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COVID-19-Related Cancellations: Many companies have now added COVID-19 precautions into their cancellation policies. If you book travel that is cancelled because of COVID-19, Awaken Your Soul Travels, LLC will work with all vendors to ensure that you receive your refund in accordance with their cancellation policies, which will be provided to you at the time of booking.

COVID-19 Travel Restrictions & Precautions: Awaken Your Soul Travels, LLC provides you with the most up-to-date travel restrictions for the locations to which you are traveling as you get closer to your travel dates.  This includes entry requirements for your destination, as well as US Re-entry requirements and required COVID-19 precautions for your destination, such as testing and quarantine requirements. .

Additional Precautions: Awaken Your Soul Travels, LLC will also provide required precautions for airports, airlines, hotels/resorts and all vendors that will be used during your travel experience, such as masks. 

You may also make us aware of any specific concerns that you have, to ensure we consider them when booking.

Even in the age of online booking, travel advisors are invaluable when planning your travel experience. We have educated ourselves and continue to do so. As a result, we are a great source of information and personal, dedicated service. A travel advisor delivers an added value unmatched by most third-party vendors.  

We conduct in-depth research for your desired experience, which includes research on the destination and providing all State Department restrictions (i.e., safety, CoVID-19), vetting the companies that provide your excursions and tours and ensuring that you receive the best value for all aspects of your travel experience with us. 

We ensure that your travel experience is tailored to YOU! Should issues arise, we are available to get them work with the necessary parties to get them resolved to your satisfaction. 

You may or may not "pay more" with a travel advisor, however, consider what you're paying for! Our service fees are compensation for the time we spend cultivating YOUR travel experience, specifically for YOU!

 We do our best to work within your price-point, and we will always focus on making sure that you get the best value for your money.  

We explore options that may not be available to the general public and offer alternatives within your desired price-point. 

It's also important to remember that the services provided by your travel advisor save you a tremendous amount of time, as we thoroughly research your destination, properties, tour providers, etc. 

It's truly a value that should not be discounted or undervalued!

We offer 3 payment options for your package. Payment options may be limited based on when your travel is booked and supplier requirements:

• Option 1 - Pay in full at booking.

• Option 2 - Interest-free payment plan - Requires a deposit per person and final payment, generally within 45 days of the first date of travel. Payments of any amount can be made at any time after deposit and prior to final payment. Travel can be up to 2 years out (1 year with flights included).

• Option 3 - Low-interest, 11-month financing through Uplift* - Requires a deposit.  Travel must be at least 11 days out. Deposit due at booking, remaining balance financed over 11-months in equal payments. 

*Subject to approval