Awaken your soul travels

Contact us: 256-278-5126

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Contact us: 256-278-5126

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Awaken Your Soul Travels, LLC

The following terms and conditions (“Terms and Conditions”) apply to all travel and travel related Services offered for sale by AWAKEN YOUR SOUL TRAVELS (“AWAKEN YOUR SOUL TRAVELS”), and/or its agents, employees, associates, affiliated companies, independent contractors, or subcontractors (hereinafter referred to as “AWAKEN YOUR SOUL TRAVELS”, “we,” or “us”). AWAKEN YOUR SOUL TRAVELS is incorporated in the State of Alabama, 256-278-5126.


Please read these Terms and Conditions carefully, ask us any questions, and consult your attorney before you agree to be bound by them. Traveler acknowledges that they have taken note of these Terms and Conditions before making a booking and have accepted the same by clicking on the “I Agree” box on the bottom of the submission page via AWAKEN YOUR SOUL TRAVELS’s booking page. When Traveler is purchasing a Trip for someone besides themselves, clicking on the “I Agree” box verifies that such Traveler is the designated legal guardian for such person. 


Traveler has informed all other Travelers in their group or party of these Terms and Conditions and accepts them on their behalf, warranting that the other Travelers in their group, after consideration and with an opportunity to consult legal counsel, also agree to be bound by these Terms and Conditions. Without this acceptance, the processing of an order or inquiry is not technically possible. Therefore, by placing an order with AWAKEN YOUR SOUL TRAVELS, you, and all Travelers in your group or party (if applicable), agree to abide by these Terms and Conditions without reservation and to be bound by the limitations herein.

The terms “Service” or “Services” as used in these Terms and Conditions encompass: travel planning and consultation, charter or other airfare, passage on cruises, charters, river boats, yachts, and other water vessels, ground transportation, concierge services, hotel rooms, resorts, camps, or other lodgings, tours, car rentals, leisure or adventure activities, equipment rentals, expeditions, and any other travel or travel related products offered, sold, recommended, or provided by AWAKEN YOUR SOUL TRAVELS. The term “Trip” is defined as any Service, or package of Services, offered. “Supplier” or “Vendor” refers to any provider of the Services we offer. “Itinerary” refers to the particularized schedule for a Trip. References herein to “Traveler,” “you,” or “your” shall apply to each and any of the following: a party participating in an offered Trip and/or the party who purchases, or attempts to purchase, a Trip for themselves and/or others.

All bookings of Trips are also subject to the Terms and Conditions of the Supplier of the Service incorporated in an AWAKEN YOUR SOUL TRAVELS Trip. By placing an order with AWAKEN YOUR SOUL TRAVELS, you agree to abide by all the Terms and Conditions of the applicable Suppliers without reservation, and to be bound by the limitations therein. If the Supplier’s Terms and Conditions are ever in conflict with the Terms and Conditions of AWAKEN YOUR SOUL TRAVELS, the Terms and Conditions of AWAKEN YOUR SOUL TRAVELS’s will control all issues relating to the liabilities and responsibilities of AWAKEN YOUR SOUL TRAVELS.

Eligibility

 The Services offered by AWAKEN YOUR SOUL TRAVELS are available for purchase by residents of the United States while in the United States, its territories, possessions, and protectorates, who have all the requisite power and authority to enter into and perform the obligations under these Terms and Conditions. Travelers must be over the age of 18 to purchase an AWAKEN YOUR SOUL TRAVELS, LLC vacation, trip, or experience. 

Modification of Our Terms and Conditions

 Our Terms and Conditions may be amended or modified by us at any time, without notice, on the understanding that such changes will not apply to Trips booked prior to the amendment or modification. It is therefore essential that you consult and accept our Terms and Conditions at the time of making a booking, particularly in order to determine which provisions are in operation at that time in case they have changed since the last time you placed an order with AWAKEN YOUR SOUL TRAVELS or reviewed our Terms and Conditions. 

Payments

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  1. I      understand if I have an unpaid balance to AWAKEN YOUR SOUL TRAVELS and do      not make satisfactory payment arrangements, my account may be placed with      an external collection agency. I will be responsible for reimbursement of      any fees from the collection agency, including all costs and expenses      incurred collecting my account, and possibly including reasonable      attorney’s fees if so, incurred during collection efforts.

In order for AWAKEN YOUR SOUL TRAVELS or their designated external collection agency to service my account, and where not prohibited by applicable law, I agree that AWAKEN YOUR SOUL TRAVELS and the designated external collection agency are authorized to (i) contact me by telephone at the telephone number(s) I am providing, including wireless telephone numbers, which could result in charges to me, (ii) contact me by sending text messages (message and data rates may apply) or emails, using any email address I provide and (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.

AWAKEN YOUR SOUL TRAVELS accepts payments by:

  1. International       credit cards including American Express, Visa and MasterCard.
  2. Wire       transfers 
Please note that some Suppliers will not allow travel agencies to pay on your behalf but require payment directly from you. In such case, your credit card number will be required for purchases from such Suppliers. We cannot guarantee that you will be eligible for any “points” or rewards benefits from any credit card, airline, or hotel rewards program for travel booked by AWAKEN YOUR SOUL TRAVELS on your behalf. 

Non-refundable Custom Travel Planning Fees, service and retainer fees

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  1. The process of researching      and putting together a customized, bespoke proposal that matches your      travel desires takes time. The trip      planning fee, service fee and retainer cover initial consultation and      discussion of your trip dreams and expectations, time spent researching, developing, and revising a proposal to create the perfect customized      itinerary, booking and managing all components, and support while      traveling. The travel planning fee varies based on the length and      complexity of the trip and starts at $75

Because it covers the initial consultation, research, and time spent on the proposal, this non-refundable fee will be charged prior to proposal delivery, regardless of whether you book a trip with us. 

Prices. Our prices are contractual tariffs

No claim relating to the price of a Trip will be considered once the reservation is effective. Unless otherwise stated in the description of the offer, the following will NOT be included as part of the advertised price:


  1. items of a personal nature such as incidentals and laundry
  2. excess baggage charges
  3. port charges
  4. foreign government departure taxes
  5. costs of Passports or Visas
  6. inspection fees
  7. customs fees
  8. immigration and naturalization fees
  9. service fees
  10. single room supplement
  11. travel insurance including health, accidents, lost baggage and trip cancellation
  12. airport parking
  13. tips and gratuities
  14. any other activities or items not explicitly advertised as included in the price of a Trip in the description of the offered Trip


Notice: We endeavor to secure the lowest possible fares, suitable for your travel requirements, based on space available at the time of booking, accessible sources of information, and knowledge of the agents involved. We cannot guarantee that the price of your travel will be the lowest possible rate obtainable.

Cancellations and Alterations Policies - Important

  All bookings of airline tickets, and vacation packages are non-refundable generally unless specifically described otherwise. Any alteration, transfer, or cancellation relating to airfare, or dynamic packages (flight + hotel) which affect the booked flight(s), will involve charges up to the price of the air tickets bought including, without limitation, all fees, taxes, and charges. 


All cancellations must be done over the phone only. 


We can accept refund requests only if the following conditions have been met:

  1. If, and only to the extent that, the Suppliers provide for and allow cancellations and refunds.
  2. It is not a "no show" situation (most "no show" bookings are ineligible for any waiver from Suppliers for refund processing).
  3. We are able to receive waivers from Suppliers to process the requested cancellation and refund.


All refund requests are processed in a set format. Once your cancellation request has been submitted to us, you will get an email notification acknowledging your request. This acknowledgement does not automatically qualify you for a refund. Based upon the fare rule we work with the airline or other involved Suppliers to generate a waiver and process the refund if fare rules allow. Cancellations vary as per fare rules. Refunds may take up to 4-6 business weeks to process.


CHANGES AFTER PURCHASE: All changes made to the booking after purchase are restricted and are strictly subject to the airline fare rules. Flight dates and times are changeable subject to availability and upon payment of a change fee per person, plus any additional cost between the original total price paid and the lowest total price available for the new flight at the time the change is made. Any confirmation made beyond the time frame allowed may result in additional costs, of which you will be informed by e-mail. It is essential that you return the confirmation document, otherwise your initial reservation will stand.

Any cancellation or alteration of your booking may result in costs that will be billed by our Suppliers, and our administrative costs may be added to these. In the event of an alteration, these costs will be billed to you. In the event of cancellation, these costs are deducted from the refund payable to you as per this agreement.


The cancellation of your booking for whatever reason does not exempt you from paying all the sums that you owe to AWAKEN YOUR SOUL TRAVELS. Any interrupted or shortened stay, or any Service not actually used by you, for whatever reason (in particular in the event that you fail to arrive in time to enjoy the Services) does not entitle you to a refund.

As a general rule of alterations, whatever their nature, are treated as a cancellation followed by a new booking, involving the relevant cancellation charges. These charges will be added to any costs charged by the Supplier, of which you will be informed before the alteration is made.


Vouchers

Traveler accepts sole responsibility for acceptance of a voucher by a third-party supplier including cruise lines, hotels. Airlines, or any other supplier. Travel Agent shall not be responsible in the event that any of the afore described suppliers fail to honor said voucher or the travel is not performed by said third party in accordance with the voucher. 


*California and Illinois Residents only:

Upon cancellation of the transportation or travel services, where the Traveler is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the Traveler, all sums paid to the seller of travel for services not provided will be promptly paid to the Traveler, unless the Traveler advises the seller of travel in writing, after cancellation. In California, this provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the Traveler with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler. 

Insurance

AWAKEN YOUR SOUL TRAVELS strongly recommends that all Travelers purchase some form of Travel, Cancellation, Lost Baggage and/or Medical Emergency Insurance for all Trips. While we can refer you to an insurance company, Traveler acknowledges that it is Traveler’s responsibility to understand the limitations of their insurance coverage and purchase additional insurance as needed. It is the Traveler’s sole responsibility to research, evaluate and purchase appropriate coverage. Traveler agrees that AWAKEN YOUR SOUL TRAVELS is not responsible for any uninsured losses.  

Passports, Visas, Health Requirements, and Travel Risks

  

  1. It      is Traveler’s responsibility to verify they have all the necessary visas,      passport, and vaccinations including COVID-19 Virus vaccine prior to      travel. A full and valid passport is required for all persons traveling to      any of the destinations outside the U.S. that we feature. You must obtain      and have possession of a valid passport, all visas, permits and      certificates, and vaccination certificates required for your entire      Trip. AWAKEN YOUR SOUL TRAVELS      assumes no responsibility for travelers who may be denied boarding of any      aircraft or ship or entry into hotel or any other facility due to      travelers’ failure to obtain the required vaccine including COVID-19      vaccine as may be required by said squires. 

Most out of international Trips require a passport valid until at least six (6) months beyond the scheduled end of your Itinerary. Non-U.S. citizens should contact the appropriate consular office for any requirements pertaining to their Trip.

If you try to enter a country where visa is required, and you do not have the visa, it is possible that you will be imprisoned until there is an available flight to return you to your point of origin. 

Some countries require you to be in possession of a return ticket or exit ticket and have sufficient funds, etc. Similarly, certain countries require that the Traveler produce evidence of insurance/repatriation coverage before it will issue a visa.

You must carefully observe all applicable formalities and ensure that the surnames and forenames used for all passengers when making a booking and appearing in your travel documents (booking forms, travel tickets, vouchers, etc.), correspond exactly with those appearing on your passport, visas, etc.

Further information on entry requirements can be obtained from the State Department, by phone (202) 647-5335 or access online at www.//travel.state.gov/travel or directly from the destination country's website. 

Immunization requirements vary from country to country and even region to region. Up-to date information should be obtained from your local health department and consulate. You assume complete and full responsibility for, and hereby release AWAKEN YOUR SOUL TRAVELS from, any duty of checking and verifying vaccination or other entry requirements of each destination, as well as all safety and security conditions of such destinations during the length of the proposed travel or extensions expected or unexpected. For State Department information about conditions abroad that may affect travel safety and security, go to //travel.state.gov/travel/travel_1744.html, or contact them by phone at (202) 647-5335. For foreign health requirements and dangers, contact the U.S. Centers for Disease Control (CDC) at (404) 332-4559, use their fax information service at (404) 332-4565, or go to //wwwnc.cdc.gov/travel/. Please also contact your personal physician if you have any additional medical concerns prior to your travel.

It is your responsibility to ensure that you hold the correct, valid documents for the countries you are visiting and have obtained the necessary vaccinations, clearance to travel, and hold the necessary confirmations for medications required as we cannot be held liable for any illness, delays, compensation, claims and costs resulting from your failure to meet these requirements.

WE CANNOT ACCEPT RESPONSIBILITY IF YOU ARE REFUSED PASSAGE ON ANY AIRLINE, CRUISE, TRANSPORT OR ENTRY INTO ANY COUNTRY DUE TO THE FAILURE ON YOUR PART TO CARRY OR OBTAIN THE CORRECT DOCUMENTATIONF INCLUDING REQUIRED VACCINATIONS. IF FAILURE TO DO SO RESULTS IN FINES, SURCHARGES, CLAIMS, FINANCIAL DEMANDS OR OTHER FINANCIAL PENALTIES BEING IMPOSED ON US, YOU WILL BE RESPONSIBLE FOR INDEMNIFYING AND REIMBURSING US ACCORDINGLY.

Although most travel to participating destinations is completed without incident, travel to certain areas may involve greater risk than others. You assume sole responsibility for your own safety at any destination traveled to. AWAKEN YOUR SOUL TRAVELS does not guarantee your safety at any time and assumes no responsibility for gathering and/or disseminating information for you relating to risks associated with your destinations. BY OFFERING OR FACILITATING TRAVEL TO CERTAIN DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND WE SHALL NOT BE LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. 

Accommodations

“Accommodations” are any lodgings in a dwelling or similar living quarters afforded to Travelers including, but not limited to, hotels, quarters in ships and charters, campgrounds, motels, and resorts. AWAKEN YOUR SOUL TRAVELS      provides the accommodations for its Trips through third-party Vendors and      retains no ownership or management interest in those Accommodations. AWAKEN YOUR SOUL TRAVELS does not guarantee the location or the amenities of the Accommodations nor the performance of the third-party Vendors. If any      issues arise, please contact the owner/operators of the respective Accommodations directly.


Prices of Accommodations are based on double occupancy unless described otherwise. If you prefer single Accommodations, some Accommodations require you to pay a single supplement fee which can vary depending on the Accommodation. Please contact us for specifics on the single supplement fees for each Trip.

Additional Information

Notices - Any      notices required or permitted hereunder shall be given via email to info@awakenyoursoultravels.com


Local Customs and Laws - Some      Travelers will be traveling to foreign countries, with different customs,      standards, laws and risks than those Travelers are accustomed to. Traveler understands that he or she must be prepared to cope with the unexpected, with local customs and shortages, with the vagaries of weather, travel and      mankind in general. As such, Traveler acknowledges and accepts the risks associated with travel in a foreign country and agrees to release and hold AWAKEN YOUR SOUL TRAVELS harmless for any such problems experienced while participating in their Trip.


All Travelers must obey the local laws and regulations of the countries they visit on their Trip. AWAKEN YOUR SOUL TRAVELS is not liable or responsible for any damages, costs and/or added expenses incurred as result of Traveler’s failure to obey any local, provincial, or federal laws, which may include arrest or detention. 


Legal Compliance and Proper      Conduct - Traveler understands that      their participation in a Trip may be terminated if Traveler is disciplined      by any civil or criminal authorities, charter operator. In this event,      Traveler is responsible for arranging and paying for substitute travel and      Accommodations.


Marketing Materials - AWAKEN      YOUR SOUL TRAVELS endeavors to illustrate the Services it offers using photographs      or illustrations that provide a realistic representation of the Services      offered. However, please note that photographs and illustrations appearing      in descriptions are for illustrative purposes only. They are binding on AWAKEN      YOUR SOUL TRAVELS only to the extent that they illustrate the type or      standard of such Services and are not contractual nor are they to be      construed as guarantees of the conditions of the places or Accommodations      pictured at the time of your Trip.


The travel information that we provide you on our site and in newsletters, brochures, and the like about options for Accommodations, excursions, restaurants, bars/clubs, etc. comes from a variety of sources, including information published by the establishments themselves, by other travel guides, and by on-line research, and is believed to be accurate. Nonetheless, some of the information could not be independently verified and may be inaccurate and not up to date. You should not view the information as recommendations and should do your own investigation to confirm that the business/site in question is still operational and suits your needs.


Limitation of Liability - IN      NO EVENT SHALL AWAKEN YOUR SOUL TRAVELS BE LIABLE FOR ANY CONSEQUENTIAL,      INDIRECT, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND,      INCLUDING WITHOUT LIMITATION, DAMAGES FOR ANY LOSS OF OPPORTUNITY OR OTHER      PECUNIARY LOSS, EVEN IF AWAKEN YOUR SOUL TRAVELS HAS BEEN ADVISED OF THE POSSIBILITY      OR PROBABILITY OF SUCH DAMAGES OR LOSSES, WHETHER SUCH LIABILITY IS BASED      UPON CONTRACT, TORT, NEGLIGENCE OR OTHER LEGAL THEORY. IN NO EVENT SHALL AWAKEN      YOUR SOUL TRAVELS’S TOTAL AGGREGATE LIABILITY TO THE TRAVELER FOR CLAIMS      ARISING UNDER THIS AGREEMENT EXCEED THE TOTAL AMOUNTS PAID BY THE TRAVELER      TO AWAKEN YOUR SOUL TRAVELS UNDER THIS AGREEMENT.

AWAKEN YOUR SOUL TRAVELS IS ACTING AS A MERE AGENT FOR ALL SUPPLIERS OF SERVICES AND ACCOMMODATIONS ADVERTISED AND/OR SOLD BY US. ALL SUPPLIERS OF SERVICES AND ACCOMMODATIONS ADVERTISED AND/OR SOLD BY AWAKEN YOUR SOUL TRAVELS ARE THIRD PARTY VENDORS AND AWAKEN YOUR SOUL TRAVELS RETAINS NO OWNERSHIP INTEREST, MANAGEMENT, OR CONTROL OF THOSE THIRD-PARTY VENDORS. TO THE FULLEST EXTENT PERMITTED BY LAW, AWAKEN YOUR SOUL TRAVELS DOES NOT ASSUME LIABILITY FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT OR DELAY DUE TO AN ACT OR OMISSION OF ANY THIRD PARTIES (INCLUDING THIRD PARTY VENDORS), GOVERNMENTAL AUTHORITY, OR ACTS ATTRIBUTABLE TO YOU YOURSELF, INCLUDING, WITHOUT LIMITATION, NEGLIGENT OR RECKLESS ACTS, EVEN IF AWAKEN YOUR SOUL TRAVELS HAS BEEN ADVISED THAT SUCH DAMAGES WERE POSSIBLE OR PROBABLE.


Disclaimer of Warranties - UNLESS      OTHERWISE STATED, ALL GOODS AND SERVICES OFFERED BY AWAKEN YOUR SOUL      TRAVELS ARE PROVIDED TO YOU ON AN "AS IS," "AS      AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AWAKEN YOUR SOUL TRAVELS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, TITLE, UNINTERRUPTED SERVICE, AND ANY WARRANTIES ARISING OUT OF A COURSE OF PERFORMANCE, DEALING OR TRADE USAGE FOR ALL GOODS AND SERVICES SOLD BY/THROUGH AWAKEN YOUR SOUL TRAVELS. Applicable law in your jurisdiction may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.


Indemnification and Release - Except      as otherwise set forth herein, Traveler hereby releases AWAKEN YOUR SOUL      TRAVELS from any and all liability, loss, expense, damages, or claims      arising out of or resulting from Traveler’s participation in a Trip,      whether caused by the negligent, intentional, or reckless conduct of      Traveler, a Service Provider, a provider of Accommodations, another third      party, or otherwise.


Traveler hereby also agrees to indemnify, defend and hold harmless AWAKEN YOUR SOUL TRAVELS from and against any and all damages, losses, claims, liabilities, deficiencies, costs, fees (including reasonable attorneys' fees) and expenses, arising out of any claim brought against AWAKEN YOUR SOUL TRAVELS regarding, resulting, or arising from Traveler’s participation in a Trip or Traveler’s performance of this Agreement.


Force      Majeure - AWAKEN YOUR SOUL TRAVELS      shall not be responsible for failure to perform any of its obligations      under this Agreement during any period in which such performance is prevented      or delayed due to Force Majeure, nor for changes to or terminations of      your trip due to Force Majeure. “Force Majeure” refers to any event beyond      AWAKEN YOUR SOUL TRAVELS’ reasonable control, including but not limited to      severe weather, fire, flood, mudslides, earthquakes, war, labor disputes,      strikes, epidemics, disease, virus, pandemic, COVID-19 virus, contagious      diseases, World Health Organization’s advisories and/or alerts, Center for      Disease Control’s advisories and/or alerts, U.S. State Department’s      advisories and/or alerts, any order of any local, provincial or federal      government authority, interruption of power Services, terrorism or any      other causes beyond the control of AWAKEN YOUR SOUL TRAVELS. AWAKEN YOUR      SOUL TRAVELS reserves the right to cancel any Services described in a Trip      Itinerary due to Force Majeure. Very rarely, you may be forced by      "force majeure" to change or terminate your Trip after departure      but before the scheduled end of your Trip. This is unlikely but if this      situation does occur, we regret we will be unable to make any refunds      (unless we obtain any refunds from our Suppliers), pay you any      compensation, or meet any costs or expenses you incur as a result. We      strongly recommend that you obtain travel insurance, as described in      Section 8, above. 

  1. AIR TRANSPORT
    1. General conditions governing air transport

AWAKEN YOUR SOUL TRAVELS’s responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned in our electronic brochure and advertisements. AWAKEN YOUR SOUL TRAVELS is not able to specify the type of aircraft to be used by any airline. In addition, AWAKEN YOUR SOUL TRAVELS is not responsible for losses due to cancelled flights, seats, or changed flight itineraries. Airlines retain the right to adjust flight times and schedules at any time; schedule changes can result in an itinerary that falls outside of contractual agreements. You cannot cancel the contract without penalty due to a change of airline, aircraft type or destination. If an airline cancels or delays a flight, you should work with the airline to ensure you arrive at your destination on or ahead of time. AWAKEN YOUR SOUL TRAVELS will not provide any refund for Trips missed, in part or full, due to missed, cancelled or delayed flights, or other flight irregularities including, without limitation, denied boarding whether or not you are responsible for such denial.

Direct flights may be “non-stop” or may involve one or more stop-overs (in the latter case this means the same flight by the airline, because the flight number remains the same). The same applies to connecting flights that may be subject to crew changes. When you reserve a scheduled or charter flight involving a stop-over in a town, and the second flight takes off from a different airport to the airport of arrival, ensure that you have sufficient time for reaching the second airport. The journey to the other airport is at your own expense. AWAKEN YOUR SOUL TRAVELS will not be able to reimburse you for these costs, nor will it be liable if you miss the second flight.

AWAKEN YOUR SOUL TRAVELS will not bear any liability, particularly in the event of timetable changes, delays, cancellations, etc., attributable to force majeure (labor dispute, strikes, storms, wars, earthquakes, epidemics, diseases, viruses, etc.) or in the event that, after the specified arrival time at the airport, it is found that the customer is refused boarding for failure to comply with the administrative or health formalities, or failure to check-in.

  1. Problems related to the       issuance of e-tickets

As of June 1st, 2008, the International Air Transport Association (IATA) has imposed new rules with regard to the issuing of air travel tickets. As of that date, travel agencies and airlines have an obligation to only issue travel tickets via electronic means (i.e. electronic ticket or “e-ticket”).

Due to technical constraints to do with airline’s restrictions in relation to certain requirements (infants under the age of 2, inter-airline agreements, groups, etc.), it may be impossible to issue an electronic ticket. Therefore, though a flight may be shown as available, it might prove impossible for us to honor your reservation. This situation, which is outside our control, will not result in liability on our part.

If we cannot issue you an e-ticket, we will contact you to propose an alternative route solution. This could involve a different tariff and/or additional costs for which you would be responsible. In the event of the absence of an alternative solution, your refusal to pay any tariff difference, or if the issuance of tickets proves impossible, we would be forced to cancel your reservation at no cost to you. We will provide you with a full refund within 30 days after determining that there is no alternative solution possible.

  1. Failure to check-in

Failure to check-in for a flight on the outward journey (on a charter or scheduled flight) will automatically result in cancellation of the return flight by the airline. We would encourage you to contact us on the date of departure if you wish us to keep the return flight open; this decision remains at the discretion of the airline company.

Any interrupted or shortened journey, or any service that you do not take up, will not entitle you to a refund. If you have taken out insurance coverage, and in particular insurance for the interruption of a stay, you must comply with the procedures for cancellation appearing in your insurance contract.

  1. Flight connections

If any booked flight connecting with your outbound or inbound flight is cancelled or delayed, the airlines reserve the right to provide that transport by any other means (coach/bus, train, etc.).

If you organize your own connecting transport with the arrangements booked with AWAKEN YOUR SOUL TRAVELS, we advise that you reserve flexible or refundable tickets in order to avoid the risk of any financial loss. You are also advised not to make any important appointments for the day following your return date.

AWAKEN YOUR SOUL TRAVELS cannot accept responsibility for the consequences of delays (such as a cancelled scheduled flight) in the context of connecting transport organized by you.

  1. The return

Whatever the type of flight, scheduled or charter, it is essential that the return be re-confirmed locally with the airline within 72 hours prior to the envisaged date of departure. For package Trips, this formality is generally performed by the local representative or agent. We would draw your attention to the fact that this procedure is compulsory and that, if you fail to do so, your seat cannot be guaranteed by the airline, which has the right to allocate your seat to someone else. In addition, this procedure also gives you the opportunity to confirm the times of your return flight which may have been altered in the meantime. AWAKEN YOUR SOUL TRAVELS cannot be held liable for any negligence on your part in failing to re-confirm your return flight.

  1. Luggage

AWAKEN YOUR SOUL TRAVELS assumes no liability for any loss or damage to baggage or personal effects, whether in transit to or from a Trip, or during a Trip. The airline is liable to you for the baggage you entrust to it only for the compensation contemplated in the international conventions and relevant statutes. In the event of damage, late forwarding, theft or loss of luggage, you should contact your airline and declare the damage, absence or loss of your personal effects before leaving the airport, and then submit a declaration, attaching the originals of the following documents: the travel ticket, the baggage check-in slip, and the declaration. It is recommended that you take out an insurance policy covering the value of your items.

Additional and oversized baggage fees: Most airlines have their own policy regarding luggage. We recommend that you check with your airline ahead of time for any weight restrictions and additional charges relating to checked baggage. You will be responsible for paying to the airline any additional charges for checked or overweight baggage, including, but not limited to, golf bags and oversized luggage. If you exceed the weight limit set by your airline, and excess weight is permitted, you must pay a supplement directly to the airline at the airport.

  1. Babies and infants

Babies (up to 2 years of age) do not occupy a seat; the price of the ticket is generally 10% of the official rate. On certain flights children (from 2 to 11 years of age) may be granted a reduction, except on charter flights.

  1. Pregnancy

Different airlines have their own restrictions on when pregnant woman may fly on their plane, which can range from prohibiting flying anywhere from 7 to 30 days by the due date. It is your responsibility to check the restrictions of your particular airline. If you are denied boarding, AWAKEN YOUR SOUL TRAVELS will not be responsible for any resulting cancellation fees and charges.

  1. Representations and Warranties - Traveler      represents and warrants that Traveler: (i) has all requisite power and      authority to enter into and perform the obligations under these Terms and      Conditions; (ii) will abide by all laws, rules and regulations and will      endeavor to comply with all local customs; and (iii) all of the      information provided to AWAKEN YOUR SOUL TRAVELS to facilitate Traveler’s      Trip is true and accurate. Traveler authorizes AWAKEN YOUR SOUL TRAVELS to      make any such investigations as AWAKEN YOUR SOUL TRAVELS determines to be      necessary, at their sole discretion, to determine Travelers eligibility.
  2. Medical and Physical Condition      - Medical Emergencies. Some activities available on      AWAKEN YOUR SOUL TRAVELS’s Trips are physically active and interactive, so      you must be in good physical condition and health to participate in them.      Various water activities and sports available on our Trips (including jet      skiing, snorkeling, surfing, etc.) require various skills and abilities      such as: the ability to swim, hand to eye coordination, balance, and an      awareness of your surroundings. Traveler certifies they will not take any      alcoholic beverages or drugs that may impair their physical or mental      abilities before their participation in an adventure or water activity      while on a Trip.

Traveler certifies that they are responsible for managing their own medication and medical, physical, or allergic conditions during their Trip. Traveler understands that in the event of injury to Traveler, or exacerbation of Traveler’s medical condition, AWAKEN YOUR SOUL TRAVELS may not be held responsible. If a serious emergency arises, it may be necessary for a physician to attend to Traveler, but Traveler recognizes that AWAKEN YOUR SOUL TRAVELS is not obligated to take any action to facilitate or assist that treatment. The quality of medical personnel and facilities vary from region to region and cannot be controlled by AWAKEN YOUR SOUL TRAVELS. In some parts of the world, substandard medical care is common and unavoidable. Hospital facilities are often unavailable, and evacuation can be prolonged, difficult and expensive. AWAKEN YOUR SOUL TRAVELS is not responsible for the costs of any medical treatment you may require during a Trip and assumes no liability regarding provision of medical care or lack thereof that you may receive while on the Trip. YOU ARE RESPONSIBLE FOR RISKS ASSOCIATED WITH, AND COSTS, OF ANY AND ALL MEDICAL TREATMENTS YOU MAY REQUIRE OR RECEIVE DURING YOUR TRIP. Traveler releases AWAKEN YOUR SOUL TRAVELS from any liability relating to any such medical care, whether secured by a Service provider on behalf of Traveler, AWAKEN YOUR SOUL TRAVELS, or otherwise, and agrees to be responsible for any and all expenses incurred for said medical care.

  1. Disputes      - Governing Law, Jurisdiction, etc. These Terms and      Conditions and the relationship between Traveler and AWAKEN YOUR SOUL      TRAVELS will be governed by the laws of the State of [INSERT STATE NAME]      without regard to its conflict of law provisions.

Traveler and AWAKEN YOUR SOUL TRAVELS agree to submit to the personal jurisdiction of the federal and state courts located in [INSERT COUNTY], [INSERT STATE] with respect to any legal proceedings that may arise in connection with, or relate to, a Trip, these Terms and Conditions, our Privacy Policy, AWAKEN YOUR SOUL TRAVELS’s website or any literature or materials concerning AWAKEN YOUR SOUL TRAVELS and our Trips. Traveler and AWAKEN YOUR SOUL TRAVELS agree to irrevocably submit to the jurisdiction of any such court in any such action, suit or proceeding and hereby agrees not to assert, by way of motion, as a defense or otherwise, in any such action, suit or proceeding, any claim that (i) he, she or it is not subject personally to the jurisdiction of such court, (ii) the venue is improper, or (iii) this agreement or the subject matter hereof may not be enforced in or by such court.

  1. Confidential/Personal      Information - All parties      acknowledge that AWAKEN YOUR SOUL TRAVELS may disclose to third party      supplier and or Contractor certain information of a confidential or      proprietary nature (the “Confidential Information”) as needed in order for      third party contractor to perform the duties contemplated under this      Agreement. Confidential/Personal Information includes but is not      limited to Company’s business or marketing plans or strategies, operating      procedures, trade secrets, customer and supplier information, client      lists, sales leads, sales projections, pricing or profit information,      credit card information, its IATA, ARC or CLIA numbers, and any other      information designated as such by AWAKEN YOUR SOUL TRAVELS at the time of      disclosure. All parties further      acknowledge that unauthorized disclosure to another person or third party      or other misuse of the Confidential Information would cause severe and      irreparable harm to Company.  Accordingly, except to the extent      necessary to the performance of this Agreement, Contractor will not use or      disclose, either during or after the term of this Agreement, any      Confidential Information. AWAKEN      YOUR SOUL TRAVELS shall be entitled to obtain equitable relief, including      an injunction, in addition to any other rights and/or remedies otherwise      available under the governing state and/or federal law. 
  2. Attorney’s Fees, Costs, and      Expenses of Suit - If any act of law or      equity, including an action for declaratory relief or any arbitration      proceeding, is brought to enforce, interpret or construe the provisions of      these Terms and Conditions, a Trip, our Privacy Policy, AWAKEN YOUR SOUL      TRAVELS’s website or any literature or materials concerning AWAKEN YOUR      SOUL TRAVELS, the prevailing party shall be entitled to recover actual      reasonable attorney’s fees, costs, and expenses. 
  3. Assignment - Traveler      may not assign his rights or obligations hereunder without the prior      written consent of AWAKEN YOUR SOUL TRAVELS.
  4. Severability and Survivability      - If any provision, or portion of a provision, in      these Terms and Conditions shall be unlawful, void, or for any reason      unenforceable, then that provision shall be deemed severable and shall not      affect the validity and enforceability of any remaining provisions.      Traveler and AWAKEN YOUR SOUL TRAVELS agree to substitute for such      provision a valid provision which most closely approximates the intent and      economic effect of such severed provision.

Notwithstanding any other provisions of this these Terms and Conditions, or any general legal principles to the contrary, any provision of these Terms and Conditions that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these Terms and Conditions.

  1. Entire Agreement, Waiver - These      Terms and Conditions constitute the entire understanding and agreement of      the parties with respect to the subject matter covered by them, and      supersede all prior and contemporaneous understandings and agreements,      whether written or oral, with respect to such subject matter. No terms      contained on any proposal, purchase order, acknowledgment or other      document will be effective with respect to affecting the terms hereof. No      delay or failure by either party to exercise or enforce at any time any right      or provision hereof will be considered a waiver thereof of such party's      rights thereafter to exercise or enforce each and every right and      provision hereof. No single waiver will constitute a continuing or      subsequent waiver. AWAKEN YOUR SOUL TRAVELS does not guarantee it will      take action against all breaches of these Terms and Conditions. No waiver,      modification or amendment of any provision hereof will be effective unless      it is in a writing signed by both the parties.
  2. Registrations –     AWAKEN YOUR SOUL TRAVELS is an Independently Contracted (IC) travel agency      with Travel Planners International [“TPI”]. TPI registered seller of      travel in California, Florida, Hawaii, Iowa, and Washington.

Terms and conditions

Terms of Use

This site is owned by Awaken Your Soul Travels, LLC (collectively known as “Host”). This Agreement describes the terms and conditions applicable to the services and offerings available through this website. This Agreement describes your responsibilities and, among other things, limits the liability of Host. Prior to submitting any account registration, payment and/or using any of the services offered on this website, please read all of this Agreement carefully. Your use of this website (the “Site”) constitutes your agreement to be legally bound and abide by all terms, conditions and notices contained herein. If you do not agree with any part of these Terms & Conditions, YOU MUST NOT USE THIS SITE. Furthermore, children (anyone under the age of 18) are strictly prohibited from using this Site.


Host hereby reserves the right, in its sole and complete discretion, to amend this Agreement at any time by posting amended terms on this Site. The amended terms shall be effective from and after the date that they are posted on the Site.


Host incorporates herein, by reference, its Privacy Policy.

General Terms and Conditions and Consumer Disclosure Notice

Copyright Notice: You, the User, acknowledge that all content included on this Site, including the information, software, photographs, data, designs, video, music, sounds, icons, images, text and other material and compilations (collectively, “Content”) are intellectual property and copyrighted works of Host and/or various 3rd party providers (“Providers”). Reproductions or storage of information or works retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. 


CONSUMER DISCLOSURE NOTICE : Release of Liability, Waiver, Assumption of Risks, and Arbitration Agreement

PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL AWAKEN YOUR SOUL TRAVELS, IF YOU HAVE ANY QUESTIONS. MOST DISCOUNT FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS OR FLIGHTS COULD RESULT IN THE AIRLINE DEMANDING AN INCREASED FARE. CHECK WITH THE AIRLINE OR AWAKEN YOUR SOUL TRAVELS, LLC BEFORE MAKING ANY CHANGES.


I.  Scope of Contract

Awaken Your Soul Travels, LLC (“Awaken Your Soul Travels”) is acting as a mere agent for suppliers (identified on Addendum I-Terms & Conditions) in selling travel-related accepting services, or in accepting reservations or bookings for services that are not directly supplied by this (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Awaken Your Soul Travels, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury, or death to travelers or travelers' companions or group members. Client/traveler is responsible for their own personal conduct and behavior at all times during the period of travel regarding all activities, including alcoholic consumption, and excursions and Awaken Your Soul Travels shall bear no responsibility for any actions in regard thereto. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Awaken Your Soul Travels does not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen and agree that Awaken Your Soul Travels will not be responsible if they are not satisfied. Please see all Terms and Conditions incorporated herein and attached hereto as Addendum I. Traveler has acknowledged that they have taken note of these Terms and Conditions before making a booking and have initialed Addendum I, evidencing the same.


II. Risks, Cancellation, and Insurance

Traveler assumes complete and full responsibility for, and hereby releases Awaken Your Soul Travels from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. However, we specifically recommend that U. S. Citizens traveling internationally, including travel to Canada, Mexico, or the Caribbean, do so with a valid U. S. Passport. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5335 https://travel.state.gov/content/travel.html. For medical information, please refer to the U.S. Centers for Disease Control (CDC), (404) 332-4559 or use their fax information service at www.cdc.gov/travel (404) 332-4565.

AWAKEN YOUR SOUL TRAVELS shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, viruses, local laws, terrorist acts, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g., an accident on the way to a tour), during, and after a tour, or any other actions, omissions, or conditions outside of AWAKEN YOUR SOUL TRAVELS’s control excepting those circumstances where AWAKEN YOUR SOUL TRAVELS has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically indicate which trip component(s) it is issued for and it will apply ONLY to the specific trip component(s) indicated). Please note that a ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by AWAKEN YOUR SOUL TRAVELS, all of which may be subject to a different set of cancellation policies). You will be provided with the individual cancellation policies to the extent that these are available in a distributable format, for your records, but AWAKEN YOUR SOUL TRAVELS is not responsible for this policy distribution. Clients are responsible for obtaining the applicable policies, either by contacting AWAKEN YOUR SOUL TRAVELS and requesting a copy (if available, otherwise it will be verbal delivery) or by consulting the individual suppliers and/or their catalogs. No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political or other similar events.

Awaken Your Soul Travels bears no responsibility for travel related COVID-19 requirements that may be imposed by cruise lines, airlines, hotels, or other travel related 3rd party suppliers and/or governments which may be subject to change at any time. Awaken Your Soul Travels shall make its best effort to convey information from said sources that may be related to the individual booking of client including required vaccinations, COVID-19 testing prior to departure or on arrival, face mask coverings, and quarantines. Client is responsible for verifying the rules of each supplier and checking the website of said supplier on a frequent basis as Awaken Your Soul Travels is not responsible for 3rd party supplier changes. Awaken Your Soul Travels may charge a non-refundable fee should client request assistance with changes to itinerary and client agrees to pay said charges.

It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks. AWAKEN YOUR SOUL TRAVELS has information regarding some forms of travel insurance. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

It is the traveler’s responsibility to protect their purchases, and Travel Insurance is strongly recommended. Traveler is advised to obtain any and all coverages prior to travel tour (e.g. medical, disability, travel insurance). Traveler has signed the Travel Insurance Refusal Form, see Addendum II.

  By embarking upon his/her travel, Traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies, pandemics and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. Traveler also assumes all risks for any participation in a nominal risk or high-risk activity.

Traveler acknowledges that AWAKEN YOUR SOUL TRAVELS cannot control the cancellation fees assessed by the Tour Operators, nor control issuance of vouchers in lieu of cash. Traveler acknowledges that AWAKEN YOUR SOUL TRAVELS cannot control other third party’s cancellation fees that may be assessed nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler’s credit card company to avoid previously agreed upon fees AWAKEN YOUR SOUL TRAVELS will utilize all rights and remedies under the laws of the State of ALABAMA to uphold previously agreed contractual provisions. Traveler understands that AWAKEN YOUR SOUL TRAVELS does this because third parties seek payment directly from AWAKEN YOUR SOUL TRAVELS. The cancellation fees do not cease to exist in the event of a chargeback. Thus, AWAKEN YOUR SOUL TRAVELS will be prompted to pursue litigation and incur attorneys’ fees and costs which will be included in addition to all cancellation fees. 


III. ALTERNATIVE DISPUTE RESOLUTION 

AWAKEN YOUR SOUL TRAVELS desires to maintain friendly relationships with its clients (Traveler, agents, sellers, buyers, etc.). In order to provide for a mutually beneficial relationship, AWAKEN YOUR SOUL TRAVELS has established an alternative mediation program in the event of a misunderstanding or dispute between AWAKEN YOUR SOUL TRAVELS and its clients.

If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.


The issuance of any tickets, reservations, or bookings by AWAKEN YOUR SOUL TRAVELS is done on the express condition that: 1. AWAKEN YOUR SOUL TRAVELS shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services, and 2. AWAKEN YOUR SOUL TRAVELS shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services.

Traveler’s initial retention of tickets, reservations, or bookings after issuance shall constitute a consent by customer, on his/her behalf and on behalf of his/her companions, to the above.

Nothing agreed to herein by the customer is meant to interfere with customer's legal rights against any carrier(s) or supplier(s) of services.

The payment of the required deposit or any partial or full payment for a reservation on the chosen tour/package shall constitute consent to all provisions of this Terms & Conditions statement as well as the provisions listed in the ‘General AWAKEN YOUR SOUL TRAVELS Confirmation and Travel Details’ document, as well as in the ‘Trip-specific AWAKEN YOUR SOUL TRAVELS Policy on Payments, Cancellations & Refunds’ document, as well as all provisions contained in any brochures, trip descriptions, and/or itineraries, or other forms of collateral provided to the client in conjunction with a booking. These provisions are hereby incorporated by reference in this Disclosure Notice, and clients are advised to take note of them.

AWAKEN YOUR SOUL TRAVELS is acting as a mere agent for suppliers as stated above and its agents, servants, and employees, shall not be responsible for personal injury or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental air carrier or other person or entity engaged in transporting the passenger, hotel or other person rendering any of these services, or accommodations being offered in these tours; nor shall AWAKEN YOUR SOUL TRAVELS be responsible for any injuries, death, damages, loss, or delay in any means of transportation or by reason of any event beyond the actual control of AWAKEN YOUR SOUL TRAVELS or of any agent or supplier or due to force majeure. The right is reserved to decline or accept or to retain any person as a member of a trip; change a trip from ‘escorted/guided’ by AWAKEN YOUR SOUL TRAVELS, to ‘partially escorted/guided’ by AWAKEN YOUR SOUL TRAVELS or by a replacement escort, to ‘unescorted’ by AWAKEN YOUR SOUL TRAVELS or by a replacement escort, should circumstances preclude the designated AWAKEN YOUR SOUL TRAVELS escort or replacement escort from accompanying the trip for whatever reason; or to cancel a trip outright due to low passenger sign-up numbers, illness of a service provider, supplier default, or any other circumstances beyond the control of AWAKEN YOUR SOUL TRAVELS.

If the contract between AWAKEN YOUR SOUL TRAVELS and the passenger, on the one hand, and/or the contract between AWAKEN YOUR SOUL TRAVELS and the designated carrier, on the other hand, is cancelled by the tour operator for any reason whatsoever, all partial or full payments made for the trip will be refunded in their entirety, without any further obligation on the part of the tour operator.

The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of AWAKEN YOUR SOUL TRAVELS, no refund can be made, nor will credit be allowed, or refund given for any services provided in the itinerary should any such services not be utilized by tour members. We reserve the right to alter any itinerary, arrangement(s), or date(s), if it becomes necessary or advisable, and each trip participant/ agrees to pay additional expenses required by such alternative(s), if any. All prices are subject to change without notice. Availability of refunds for air transportation included in a tour and additional transportation costs for a person who does not utilize an air transportation part of the tour will vary with the type of transportation and the point at which transportation is not used and shall be made at the sole discretion of AWAKEN YOUR SOUL TRAVELS. All rates quoted in the description(s)/itinerary(ies)/brochure(s) are based on the current carrier tariffs and current international exchange rates and are subject to adjustment without prior notification in the event of changes therein, and any increase resulting from such adjustment shall not modify the cancellation provisions in the tour description/itinerary/brochure or the trip reservations and details from accompanying this disclosure notice.

All parties hereby consent to the jurisdiction of all state and federal courts sitting in Limestone County, State of Alabama, and agree that venue for any such action shall lie exclusively in such courts without regard to choose of law principles and agrees that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the relationships among the parties hereto.

Participant Agreement

Participant Agreement: All passengers are required to accept the Terms & Conditions during the on-line registration and checkout process. By completing the transaction, you formally accept Awaken Your Soul Travels, LLC’s Terms & Conditions. 


Passengers booking via telephone will be provided a verbal review of the Passenger Agreement, which will be delivered via email shortly after the time of booking. Customers who are unable to confirm these Terms & Agreements via online or phone may request the Agreement be provided via fax or mail. Travel documents will not be released without confirmation of the Terms & Agreements. Awaken Your Soul Travels, LLC reserves the right to cancel bookings and return deposits without such confirmation. 


The Passenger Agreement incorporates these Terms & Conditions, including the following Release from Liability, Assumption of Risk, and Binding Arbitration Clauses. 


Confirmation through the checkout process constitutes agreement to these Terms & Conditions and Awaken Your Soul Travels, LLC’s Release from Liability, Assumption of Risk, and Binding Arbitration Clause. 

Cancellation Policy

If travel plans are delayed or canceled for any reason there will be no refunds issued by Awaken Your Soul Travels, LLC. Please note that a "trip", "experience" or "booking" often consists of multiple components (i.e., an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by Awaken Your Soul Travels, LLC, and Suppliers), all of which may be subject to a different set of cancellation policies and penalties. 


Clients are responsible for obtaining the applicable Travel Insurance policies. Clients are responsible for properly submitting their claims to recoup their insured funds. Awaken Your Soul Travels, LLC is not a legal entity and cannot provide legal advice. 


No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political, or other similar events. It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. The traveler is advised to obtain appropriate insurance coverage against these risks. 


Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her/their part to convey the contents hereto to his/her/their travel companions or group members. 


Awaken Your Soul Travels, LLC, in its sole and complete discretion, reserves the right to cancel reservations if required credentials cannot be verified within the designated time at booking or within 7 days of booking, whichever is longer.    


Awaken Your Soul Travels, LLC, in its sole and complete discretion, reserves the right to cancel discount codes if required credentials cannot be verified within the designated time at booking or within 7 days of booking, whichever is longer.


Additional Information: 

II. Risks, Cancellation, and Insurance

Traveler assumes complete and full responsibility for, and hereby releases Awaken Your Soul Travels from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. However, we specifically recommend that U. S. Citizens traveling internationally, including travel to Canada, Mexico, or the Caribbean, do so with a valid U. S. Passport. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5335 https://travel.state.gov/content/travel.html. For medical information, please refer to the U.S. Centers for Disease Control (CDC), (404) 332-4559 or use their fax information service at www.cdc.gov/travel (404) 332-4565.

AWAKEN YOUR SOUL TRAVELS shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, viruses, local laws, terrorist acts, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g., an accident on the way to a tour), during, and after a tour, or any other actions, omissions, or conditions outside of AWAKEN YOUR SOUL TRAVELS’s control excepting those circumstances where AWAKEN YOUR SOUL TRAVELS has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically indicate which trip component(s) it is issued for and it will apply ONLY to the specific trip component(s) indicated). Please note that a ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by AWAKEN YOUR SOUL TRAVELS, all of which may be subject to a different set of cancellation policies). You will be provided with the individual cancellation policies to the extent that these are available in a distributable format, for your records, but AWAKEN YOUR SOUL TRAVELS is not responsible for this policy distribution. Clients are responsible for obtaining the applicable policies, either by contacting AWAKEN YOUR SOUL TRAVELS and requesting a copy (if available, otherwise it will be verbal delivery) or by consulting the individual suppliers and/or their catalogs. No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political or other similar events.

Awaken Your Soul Travels bears no responsibility for travel related COVID-19 requirements that may be imposed by cruise lines, airlines, hotels, or other travel related 3rd party suppliers and/or governments which may be subject to change at any time. Awaken Your Soul Travels shall make its best effort to convey information from said sources that may be related to the individual booking of client including required vaccinations, COVID-19 testing prior to departure or on arrival, face mask coverings, and quarantines. Client is responsible for verifying the rules of each supplier and checking the website of said supplier on a frequent basis as Awaken Your Soul Travels is not responsible for 3rd party supplier changes. Awaken Your Soul Travels may charge a non-refundable fee should client request assistance with changes to itinerary and client agrees to pay said charges.

It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks. AWAKEN YOUR SOUL TRAVELS has information regarding some forms of travel insurance. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

It is the traveler’s responsibility to protect their purchases, and Travel Insurance is strongly recommended. Traveler is advised to obtain any and all coverages prior to travel tour (e.g. medical, disability, travel insurance). Traveler has signed the Travel Insurance Refusal Form, see Addendum II.

  By embarking upon his/her travel, Traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies, pandemics and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. Traveler also assumes all risks for any participation in a nominal risk or high-risk activity.

Traveler acknowledges that AWAKEN YOUR SOUL TRAVELS cannot control the cancellation fees assessed by the Tour Operators, nor control issuance of vouchers in lieu of cash. Traveler acknowledges that AWAKEN YOUR SOUL TRAVELS cannot control other third party’s cancellation fees that may be assessed nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler’s credit card company to avoid previously agreed upon fees AWAKEN YOUR SOUL TRAVELS will utilize all rights and remedies under the laws of the State of ALABAMA to uphold previously agreed contractual provisions. Traveler understands that AWAKEN YOUR SOUL TRAVELS does this because third parties seek payment directly from AWAKEN YOUR SOUL TRAVELS. The cancellation fees do not cease to exist in the event of a chargeback. Thus, AWAKEN YOUR SOUL TRAVELS will be prompted to pursue litigation and incur attorneys’ fees and costs which will be included in addition to all cancellation fees. 

Acceptable Use

 It is a violation of law to purchase a product in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law. 

No Warranties

 Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an “as is”, “as available” basis without warranties of any kind, either expressed or implied, including but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose.


Without limiting the above, no warranty or guarantee is made (i) regarding the purchase of any product, (ii) that a User will receive the lowest available price for goods and/or services available through this Site, (iii) regarding the availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location, (iv) that use of this Site and all software, products or services associated with this Site will be error free, (v) regarding the results that may be obtained from the use of this Site, (vi) regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or available through this Site, or (vii) regarding the performance or non-performance of this Site including, but not limited to, any performance or nonperformance in connection with or as a consequence of the passage of time to and beyond the year 2000. 


You expressly agree that the use of this Site is at your sole risk. 

General Limitation of Liability

 In no event shall host, including its officers, directors, employees, representatives, affiliates, or providers (collectively, the “covered parties”), be liable for any injury, death, loss, claim, damage, act of god, delay, or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if host has been advised of the possibility of such damages.


Further, the covered parties accept no responsibilities for any damage and/or delay due to provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond the covered parties’ control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No covered party shall be responsible for any provider’s breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any covered party be responsible for any other wrongdoing of a provider (including any liability in tort), as to any products and/or services available through this site. No covered party shall be responsible for any provider’s failure to comply with these terms and conditions nor for any provider’s failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty, and return of perishables.


If, notwithstanding the above, a covered party is found liable for any loss or damage relating to the use of this site, user agrees the liability of any such party shall in no event exceed the fee or charge to the user assessed by host for making a purchase.

Some states, to the extent their law might be deemed to apply notwithstanding the selection of Florida law as described below, do not allow the limitation of liability, so the foregoing limitations might not apply to you. 

Travel Service Limitation of Liability

 Host is acting as an agent for airlines, suppliers or other travel service providers (collectively, “Suppliers”) in selling travel services, or in accepting reservations or bookings for such services to be provided to you. Host does not assume liability for any injury, damage, death, loss, or delay due to an act of negligence or the default of a client, of a Travel Supplier, or by an act of God. 


Further, no responsibilities are accepted for any damage and/or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond Host’s control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the traveler.


Awaken Your Soul Travels, LLC is not responsible for any air transportation to the travel event, nor would Awaken Your Soul Travels, LLC be responsible for any transportation costs related to planned activities. 

Third Parties

 If you use this Site to purchase products or services for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site including all rules and restrictions applicable thereto.
 

Each User using this Site for or on behalf of a Third Party agrees to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party’s or the User’s failure to fulfill any of its obligations as described above. 

Links to other Websites and Services

 To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources. 

Credit Card Submissions

Under no circumstances may a purchase be made by a User utilizing this Site unless the User has provided Host with the account number and expiration date of a major credit card. Host reserves the right to “revoke offers or correct errors” even if a credit card has already been charged.

Termination of Usage & Miscellaneous

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.


The captions in these Terms and Conditions are only for convenience, and do not, in any way, otherwise define the terms and provisions of these Terms and Conditions.




These Terms and Conditions, and the related Parts of this Agreement relating to each service represent the entire agreement between you and each Covered Party regarding your use of this Site and supersede any prior statements or representations. The internal laws of the State of Alabama shall govern the performance of the terms and conditions of this agreement. 

Copyright © 2020 Awaken Your Soul Travels, LLC - All Rights Reserved.

Seller of Travel: Florida - ST-17873 / California - 206-3964-50

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